For heat pump installers who want enquiries from homeowners considering a hybrid or fully electric heat pump.
The applicant wants a heat pump assessed and quoted for their own home. Sometimes the choice between hybrid and fully electric has been made, sometimes advice is wanted. The existing heating and the insulation situation have been discussed by phone.
Enquiries for hybrid or fully electric heat pumps.
We have spoken to the applicant about the project, timing and agreed criteria. Stated budgets and measurements remain estimates unless specified otherwise.
These details are the enquirer's own indications and are marked as such in the brief.
Please note: An ISDE subsidy may be available under the conditions in force at the time; Klantwerf makes no commitment about it. Technical suitability and sizing are for the installer to determine. A budget still to be defined is not a confirmed budget.
You choose postcodes or municipalities. We confirm per region whether enquiries are feasible; without that confirmation we promise no volume or delivery time.
Klantwerf supplies the same enquiry to one buyer. The applicant may independently contact other providers.
No. You receive a qualified enquiry. Your business handles the quotation, sale and delivery of the work.
Report incorrect details, a duplicate or a mismatch with the agreed criteria within 7 calendar days. Valid claims receive a replacement or credit after review. Terms are agreed before you start.
Is the enquirer unreachable after delivery? Report it with a short description of your attempts; we review each case individually. As a guideline: three reasonable attempts over two working days, and never continuing after an objection.
A valid report leads to a replacement or a credit, as agreed in advance. Not both. Media bookings follow their own cancellation terms.
No. We discuss insulation by phone and record what the applicant tells us. A survey or heat loss calculation remains with you.
The file then states that advice is wanted. In your agreement you can indicate whether you also want to receive these advice enquiries.
No. An enquiry is only passed on if the applicant wants a quote. Anyone looking solely for subsidy information falls outside these enquiries.
Enquiries for fixed air conditioning in homes or small commercial premises.
Proposed price€45per qualified enquiry, excluding VAT · On request
See criteria and example Request a proposalEnquiries from homeowners considering a home battery assessment.
Proposed price€49per qualified enquiry, excluding VAT · On request
See criteria and example Request a proposalEnquiries for EV charging on private residential or business premises.
Proposed price€39per qualified enquiry, excluding VAT · On request
See criteria and example Request a proposalWe will check whether enquiries are feasible in your service area and send a proposal.
